Engineered Security Solutions - Customer support: a trusted security solutions partner for schools, businesses and other organizations

At ESS, our goal is to provide the best service you will ever experience.

The security and safety of your people and properties are critical to your success. You need a company that is responsive and a strong partner. We know. We’ve been a trusted security solutions partner for schools, businesses and other organizations across southeastern Wisconsin for nearly 20 years.

Request Support

Place an on-line request for support services

Remote Assistance

Many issues can be solved immediately by remote system access

Pass codes

Programming change requests available online with valid account number and authorized pass code

FAQs

Quickly get answers to some of the most common questions we receive

Blog

Learn the latest industry trends and more

Maintenance Contract

Be proactive about your system's health with regular maintenance

Thank You!

We want to thank you for trusting ESS with your security needs. We believe the support we provide sets us apart from others, including our in-field system service to keep you up and running as quickly as possible.