Careers

Thank you for your interest in working at Engineered Security Solutions. Engineered Security Solutions believes that our employees are our greatest asset. We strive to provide the best customer service and expertise in the industry. So, we work to create a positive culture, caring for our employees as part of the ESS family.

If you are interested in joining a hard-working, professional, fun team, we currently have the following positions available:
 

Job openings

Are you a service tech in commercial integrated security systems with at least four years of experience? We have an exciting new position, available due to continued growth of a local company that has been in business for more than 20 years.

The Field Service Technician is able to service and trouble shoot access control, analog and IP based camera systems, intercom systems and alarm systems. The service tech must be able to read building and electrical plans as part of the trouble shooting process. He/she should also build relationships with customers to ensure we are meeting their needs. A focus on professionalism and communication is key to this role. We provide in-house, manufacturer, field and industry training. This position requires a minimum of 4 years of experience, Genetec experience is a huge plus. Overtime is available. Pay listed is a starting range and commensurate with experience.

Key Responsibilities:

  • Create an environment which achieves ultimate customer service/satisfaction.
  • Responsible for installation, troubleshooting, repairing and programming access control systems, CCTV, digital recorders, and intercom systems.
  • Mentor and coach junior technicians on the proper techniques, customer service and overall performance and development.
  • Champion, educate and implement ESS procedures.
  • Work and collaborate directly with the service and install teams.
  • Participate in on-call service rotation.
  • Ensure all safety guidelines are followed and that the company follows all regulatory rules and regulations.
  • Ensure all actions of the company are accomplished in an ethical and prudent manner.
  • Keep scheduling and operations always informed of work status.

Requirements:

  • 4+ years experience in electronic security industry, Genetec experience is a huge plus!
  • Excellent problem-solving skills, and the ability diagnose problems and solve them efficiently
  • Ability to work independently and be a self-motivator
  • Familiar with the hardware, software and programming of access control, alarm, CCTV and intercom products
  • Good written and verbal communication skills
  • Familiar with building codes and regulations
  • Strong customer service skills
  • High energy, detailed oriented, results driven, self-motivated individual.
  • Excellent attitude, work ethic and work quality
  • Valid driver’s license and be able to operate a company vehicle
  • Clean driving record
  • Pass a criminal background check
  • High School Diploma or GED required, Associate or Bachelor’s degree is a plus

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

Starting salary range: $30/hr and up

Are you an installation tech in commercial integrated security systems with at least two years of experience? We have an exciting new position, available due to continued growth of a local company that has been in business for more than 20 years.

The Installation Technician installs new equipment, repairs or replaces inoperative equipment and tests for operations. This individual must be able to read building electrical & sprinkler plans as required. A minimum of 2 years installation experience in the electronic security industry is required. Genetec experience is a huge plus! A focus on professionalism and communication is key to this role. We provide in-house, manufacturer, field and industry training. Overtime is available. 

Key Responsibilities:

  • Create an environment which achieves ultimate customer service/satisfaction.
  • Responsible for the installation of access control systems, digital and analog camera systems, intercoms and alarm systems.
  • Work and collaborate directly with service and install teams.
  • Ensure all actions of the company are accomplished in an ethical and prudent manner while following all safety and regulatory rules and compliance.

Requirements:

  • 2+ years experience in electronic security industry – Genetec experience is a huge plus
  • Solid problem-solving skills, and the ability diagnose problems and solve them efficiently
  • Needs to be able to work independently and be a self-motivator
  • Must have a valid driver’s license and be able to operate a company vehicle
  • Must have a clean driving record
  • Must pass a criminal background check
  • Good written and verbal communication skills
  • Ability to read and interpret blueprints and schematic drawings
  • Strong customer service orientation
  • High energy, detailed oriented, results driven, self-motivated individual
  • Excellent attitude, work ethic and work quality
  • High School Diploma or GED

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

Starting salary range: $25-33/hr

ARE YOU A SALES PROFESSIONAL IN THE COMMERCIAL ELECTRONIC SECURITY INDUSTRY WITH AT LEAST 2 YEARS INDUSTRY EXPERIENCE?

Would you like to be in Electronic Security Sales for a Company that:

  • Values and retains its employees
  • Focuses on customer satisfaction not the bottom line
  • Doesn’t micro-manage because we hire self motivated professionals, passionate about delivering customer service
  • Encourages you to contribute your input and ideas
  • Has a customer basethat enjoys working with your company
  • Is well respected in the industry
  • Is growing rapidly

Sound too good to be true? It’s not and we can prove it.

Engineered Security Solutions Inc., New Berlin, WI

Engineered Security Solutions Inc. is a leading electronic security system integrator providing cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. We have been doing business for nearly 20 years. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets.  We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

Job Description:
The Outside Sales Representative sells and provides customer service for commercial integrated security systems including:access control, camera, intercom and alarm systems. This position manages current customer accounts, develops provided leads and generates, qualifies and develops new accounts through strong relationship building. The sales team works very closely with the service, install and administrative teams to provide superior customer service. Professionalism, integrity and communication are key to this role.

  • Focus on customer development
  • Create an environment which achieves ultimate customer satisfaction
  • Evaluate customer needs and make quality/value recommendations 
  • Attend meetings and training
  • Continually build product knowledge
  • Meet established sales and gross profit goals
  • Work and collaborate directly with the sales, service, install, and administrative teams
  • Conduct business professionally and represents ESS favorably in all interactions.

Requirements

  • Min 2 years sales experience in commercial electronic security industry
  • Outstanding personal integrity/business ethics and able to maintain confidentiality
  • Desire for continual learning
  • Ability to work on multiple projects at the same time
  • Self-motivation and the ability to work independently
  • Strong written and verbal communication skills with a concise and direct style
  • Flexible, able to work extended hours
  • Strong customer service skills
  • Detailed oriented
  • Excellent attitude, work ethic and work quality are a must
  • High School Diploma required, associates or bachelor’s degree is a plus
  • Valid driver’s license and be able to operate a company vehicle
  • Clean driving record
  • Must be able to pass a criminal background check
  • Limited travel required

This exciting new position is available due to continued growth by a local company that has been in business for more than 20 years. Would you like to go to work each day in a casual-dress office with co-workers who genuinely care about one another? Do you like to challenge yourself in a fast-paced environment? With the amount of time we all spend at work, you want to love your job and appreciate your employer. We’re looking for someone who wants to be the point person for our customers, enabling smooth running installations. If you are an amazing communicator and believe in nothing short of excellence with customer service, we want to talk to you!

Job description:

People describe you as organized, detail-oriented, friendly, trustworthy, optimistic, conscientious, and enthusiastic. You see yourself as a self-starter, mature and persistent, with a methodical approach to work. A team player, you are goal-orientated, love variety, work effectively with little oversight, and enjoy an invigorating, fast-paced environment. Your skills are apparent through proactive problem solving and plenty of thinking “outside the box”. The Installation coordinator position is a crucial point of contact for customers, sales and operation. This is a full-time position, M-F, 8am to 5pm.

Specific Responsibilities:

  • Make initial contact with customers regarding new installations.
  • Answer incoming calls, take messages, screen and follow up with routine items to facilitate timely resolution.
  • Add/update records regarding communication with customers into the system.
  • Exceed customer needs through professional and courteous practices.
  • Maintain communication with customers regarding changes, satisfaction and service updates.
  • Provide administrative support for the operations team.
  • Maintain confidential, organized and comprehensive compliant filing system.
  • Prepare correspondence, reports and other documents as needed.
  • Follow up with customer after installation.
  • Other duties and responsibilities as requested or required.

Candidate Specifications:

  • 2-4 years of customer service experience. Experience in a sales/service based company a plus.
  • Excellent organizational skills
  • Data entry skills – attention to detail a must.
  • Proficiency in MS Office. Primarily Word, Excel, Outlook, Publisher and Windows based programs.
  • Experience in QuickBooks is helpful.
  • Must have excellent verbal communication skills.
  • Stellar attendance.
  • The ability to work under pressure in a fast-paced environment with attention to detail and accuracy.
  • Ability to work independently and part of a team.
  • Creative problem solver with decision making ability.
  • Ability to multitask with attention to detail and organization.
  • Must pass a state and federal criminal background check and drug screening.

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

 

 ESS offers employees paid time off, holiday pay, profit sharing, and Simple IRA.
All employees are required to submit to a pre-employment drug screening and pass criminal and personal background checks.

 

ESS is committed to providing equal employment opportunity to all job seekers according to all applicable equal opportunity [and affirmative action] laws and regulations. If you are a qualified individual with a disability, [a disabled veteran,] or an individual that has other barriers that limit your ability to access our on-line application system, please contact ESS at 262-780-9770 or jobs@engineeredsecurity.net to discuss alternative ways to apply for open positions.