Frequently Asked Questions

Submit a request here to learn more about Key for Business. A trained technician will survey your building and install the Key for Business device, which typically takes 1-2 hours.

Properties with 10 or more units that receive deliveries directly from Amazon and have compatible electrical access systems are eligible for Key for Business. Contact us to confirm your building is eligible.

No, the delivery driver only sees a button to request access on the Amazon delivery app.

No, delivery drivers cannot re-enter the building once they’re done with all the building’s deliveries.

Your residents can continue to use their existing access methods. Key for Business does not disrupt the existing building access system.

The Key for Business device works with call boxes, buzzers, key pads and many other building access systems.

Call 1-844-589-6855 to verify a representative is affiliated with Amazon.