Engineered Security Solutions Inc. is a leading electronic security system integrator providing cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. We have been doing business for 17+ years, and although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets.  We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

If you are interested in joining our hard-working, fun team of professionals, we currently have the following positions available:

Outside Sales Representative

Field Project Managers - Installation

Field Service Technician

Entry-level Installation Technician

Interested applicants are encouraged to send a resume and cover letter to jobs@engineeredsecurity.net


Outside Sales Representative

The Outside Sales Representative sells and provides customer service for commercial integrated security systems including: access control, camera, intercom and alarm systems. This position manages current customer accounts, develops provided leads and generates, qualifies and develops new accounts through strong relationship building. The sales team works very closely with the service, install and administrative teams to provide superior customer service. Professionalism, integrity and communication are key to this role.

  • Focus on customer development
  • Create an environment which achieves ultimate customer satisfaction
  • Evaluate customer needs and make quality/value recommendations
  • Attend meetings and training
  • Continually build product knowledge
  • Meet established sales and gross profit goals
  • Work and collaborate directly with the sales, service, install, and administrative teams
  • Conduct business professionally and represents ESS favorably in all interactions. 

Requirements

  • Minimum 2 years sales experience in commercial electronic security industry
  • Outstanding personal integrity/business ethics and able to maintain confidentiality 
  • Desire for continual learning
  • Ability to work on multiple projects at the same time 
  • Self-motivation and the ability to work independently 
  • Strong written and verbal communication skills with a concise and direct style
  • Flexible, able to work extended hours 
  • Strong customer service skills
  • Detailed oriented 
  • Excellent attitude, work ethic and work quality are a must
  • High School Diploma required, associates or bachelor’s degree is a plus
  • Valid driver’s license and be able to operate a company vehicle
  • Clean driving record
  • Must be able to pass a criminal background check
  • Limited travel required

Field Project Manager – Installation

The Field Project Manager leads the install team at each job site and serves as the main liaison to the customer during the installation process. This individual will work directly with the sales team to ensure that installation meets contract, engineering and customer requirements, while meeting/exceeding cost and time plans. 

The main activities of this position are to lead a timely, professional installation process, coach and mentor Field Technicians, and direct the day-to-day activity of the assigned team. The Field Project Manager should also build relationships with customers to ensure we are meeting their needs. The Field PM also oversees all subcontractors and serves as the main contact with all associated contractors on a job. A focus on professionalism and communication is key to this role.

  • Create an environment which achieves ultimate customer service/satisfaction while meeting/exceeding ESS financial and timeline objectives.
  • Responsible for installation and programming of access control systems, CCTV, digital recorders, intercoms and alarm systems.
  • Lead high performing teams and help, train and develop talent.
  • Mentor and coach technicians on the proper techniques, customer service and overall performance and development. Including attending regular company meetings and training sessions both in house and on the job.
  • Work and collaborate directly with the sales teams to ensure projects are scoped correctly.
  • Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
  • Ensure all actions of the company are accomplished in an ethical and prudent manner.
  • Keep installation coordinator, sales and operations informed of the status of projects. 
  • Update all job related paperwork and blueprints on a daily basis. 

Requirements

  • 2+ years experience in electronic security industry.
  • Demonstrated project management skills.
  • High School Diploma or GED required, associates or bachelor’s degree is a plus.
  • Must have excellent problem-solving skills.
  • Needs to be able to work independently, and be a self-motivator.
  • Must be familiar with the hardware, software and programming of access control, alarm, CCTV and intercom products.
  • Must have a valid driver’s license and be able to operate a company vehicle.
  • Must have a clean driving record.
  • Must be able to pass a criminal background check. 
  • Must have good written and excellent verbal communication skills.
  • Ability to function as an effective team leader capable of motivating a team.
  • Ability to read and interpret blueprints and schematic drawings.
  • Familiar with building codes and regulations.
  • Strong customer service orientation.
  • High energy, detailed oriented, results driven, self-motivated individual.
  • Excellent attitude, work ethic and work quality are a must.

Field Service Technician

The Field Service Technician is able to service and trouble shoot access control, analog and IP based camera systems, intercom systems and alarm systems. The service tech must be able to read building and electrical plans as part of the trouble shooting process. This position requires a minimum of 4 years experience. The Field Service Technician should also build relationships with customers to ensure we are meeting their needs. A focus on professionalism and communication is key to this role.

  • Create an environment which achieves ultimate customer service/satisfaction.
  • Responsible for installation, troubleshooting, repairing and programming access control systems, CCTV, digital recorders, and intercom systems.
  • Mentor and coach junior technicians on the proper techniques, customer service and overall performance and development.
  • Champion, educate and implement ESS procedures.
  • Work and collaborate directly with the service and install teams.
  • Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
  • Ensure all actions of the company are accomplished in an ethical and prudent manner.
  • Keep scheduling and operations informed of work status at all times.

Requirements

  • 4+ years experience in electronic security industry.
  • High School Diploma or GED required, associates or bachelor’s degree is a plus.
  • Must have excellent problem-solving skills, and the ability diagnose problems and solve them efficiently.
  • Needs to be able to work independently and be a self-motivator.
  • Must be familiar with the hardware, software and programming of access control, alarm, CCTV and intercom products.
  • Must have a valid driver’s license and be able to operate a company vehicle.
  • Must have a clean driving record.
  • Must be able to pass a criminal background check.
  • Must have good written and verbal communication skills.
  • Familiar with building codes and regulations.
  • Strong customer service skills.
  • High energy, detailed oriented, results driven, self-motivated individual.
  • Excellent attitude, work ethic and work quality are a must.

Entry-level Install Technician

The Install Technician installs new equipment, repairs or replaces inoperative equipment and tests for operations. This individual must be able to read building electrical & sprinkler plans as required. Although this position prefers a minimum of 2 years experience installing, we are willing to train qualified candidates. A focus on professionalism and communication is key to this role.

  • Create an environment which achieves ultimate customer service/satisfaction.
  • Responsible for the installation of access control systems, digital and analog camera systems, intercoms and alarm systems.
  • Work and collaborate directly with service and install teams.
  • Ensure all actions of the company are accomplished in an ethical and prudent manner while following all safety and regulatory rules and compliance.

Requirements

  • 2+ years experience in electronic security industry preferred but we will train the right candidate.
  • High School Diploma or GED required.
  • Solid problem-solving skills, and the ability diagnose problems and solve them efficiently.
  • Needs to be able to work independently and be a self-motivator.
  • Must have a valid driver’s license and be able to operate a company vehicle.
  • Must have a clean driving record.
  • Must pass a criminal background check.
  • Must have good written and verbal communication skills.
  • Ability to read and interpret blueprints and schematic drawings.
  • Strong customer service orientation.
  • High energy, detailed oriented, results driven, self-motivated individual.
  • Excellent attitude, work ethic and work quality are a must.